Frequently Asked Questions

Everything you need to know about shopping with us.

How long does shipping take?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. You can return items either in-store or via our online courier portal.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit and debit cards, instant EFT, and buy-now-pay-later options including PayJustNow and Lay-by.

Can I track my order in real-time?

Yes, once your order is dispatched, you can use the link provided in your shipping confirmation email to track your package's journey.

Do you offer Click & Collect?

Absolutely! You can choose to have your order delivered to any of our participating store locations for a convenient, free pickup.